Terms & Conditions & Privacy Policy

Contract 

The contract is for a short term holiday rental of Culbin Edge made between the client and the owner, binding from such time that the booking is made and is inclusive of the following conditions.

(1) The person whose name appears on the booking form agrees to take full responsibility for ensuring that all members of the party adhere to the conditions.

(2) The number of people occupying Culbin Edge is limited to that stated on the website unless by prior consent with the owner.

Payment

£100 non refundable deposit, payable on booking, with remainder of the balance payable four weeks before the start of the let. If a booking is made less than four weeks before the start of the holiday please pay the full amount when booking. Failure to pay the balance of rental charge on the due date will cancel the booking and Culbin Edge will be available for re-booking.

Keys and Directions

Prior to your holiday you will be contacted with details of directions and key collection.

Cancellation

Cancellation must be made in writing to Owner . If the cancellation is made with in four weeks of the Holiday start date, the whole rent will be retained unless the property can be re let then a full refund will be made.

We strongly recommend that you take out holiday insurance that includes cancellation.

Rules and regulations of the property

Please familiarise  yourself with the procedures and rules contained in the property handbook.

Right to enter

The owner reserves the write to enter Culbin Edge for repairs and emergencies while respecting the privacy of the client.

Pets

  • Pets must be flea treated before entering the property.
  • Pets are to be kept under control at all times, there are farm animals in the surrounding fields.
  • All droppings on the premises-including and particularly in the grounds should be disposed of appropriately prior to departure.
  • Grooming is important – muddy paws and sandy coats are not welcome in doors, old towels provided for cleaning.
  • Pets are not permitted in the bedroom or on the furniture.
  • Pets are not to be left unsupervised on the premises as this can result in damage to the property and distress the pet.
  • All bedding must be provided for the pet to sleep on.
  • Crockery belonging to the property is not to be used as water/food containers for the pet.
  • Pet hair must be swept up from the property prior to departure.
  • Culbin Edge does not have an enclosed area for pets.
  • Any damage to Culbin Edge by a pet or extra cleaning required may result in extra charges.

We really want you to enjoy your stay at Culbin Edge with your pets so please be responsible as any abuse will result in pets not being allowed on the property in the future.

Smoking

No smoking is permitted inside the holiday accommodation or in the boundary of the property.

Breakages and damages

Please inform the owner of breakages and damage to the property. This can then be replaced or repaird for the next client. The owner reserves the right to charge for any damage or breakages.

Property Etiquette 

Clients must take responsible and proper care of the property, ie furniture, fixture & fittings. All of the above must be left in the same state of repair as when entering the property.

Hire period ( Flexible)

Friday to Friday

Monday to Friday

Short breaks, Friday to Monday ( not available high season)

entry after 4 pm on day of arrival

Rental finishes at 10 am on day of departure

please arrange arrival time in advance with the owner.

Liabilities

The owner is not responsible for loss or damage to any clients property or any property belonging to a member of the clients party howsoever caused.

The client or member of his/ her party can not hold the owner liable for any personal injury/death howsoever sustained where the owner has used reasonable skill and care and or where caused by the fault of a third party and or where caused by an event that could not have been reasonably foreseen or avoided.

Portable electric appliances

PAT testing has been carried out on all portable electrical appliances. Use of own personal electrical equipment is at your own personal risk and is out of the owners control.

Culbin Edge Privacy Policy

Who we are 

Culbin Edge is committed to protecting your privacy. When you use this website we take measures to ensure your information is private and secure. We will never share any of your details, such as name or email address with other companies or third parties unless instructed to do so by law.

The most information we will have on past guests is name, address, email and phone number. All personal information collected through the booking form in this website will be used only for the purpose intended, eg to answer an enquiry, process a holiday booking, legal, accounting, or reporting requirements. Personal information will not be retained for longer than is necessary in order to satisfy the booking made or the requirements necessary for the information to be held.

Data we collect

Culbin Edge website uses cookies to collect information. Theses are a standard mechanism used by most websites. Our website employs cookies for the purpose of processing bookings. Cookies are also used for the purpose of generating access statistics. These provide us with general information about how our website is used. No personal information  that would enable us to identify individuals is either obtained or stored.

WiFi

Culbin Edge does not retain any information on your WiFi usage while at the cabin.

Links to other websites

This website and booking information sent to guests may contain links to external websites. Privacy policies on these sites may vary and, as such, we are not responsible for the content or privacy of these sites.

Access to your personal information 

You are entitled to view, amend or delet any personal information that we hold. Please contact me by email on stay@culbinedge.co.uk or phone 07789404794

This Privacy Policy was updated on the 24th May 2018, we may revise this privacy policy from time to time to reflect changes to our website. As a result you should visit this page regularly to keep up to date with changes made.